u201cAll my friends were always telling me, u2018Go get your hearing checked, you need to do something about your hearingu2019,u201d said Wayne, age 57.
u201cI ride with a group of people most days of the week and I really enjoy that. But I had noticed that I couldnu2019t hear the calls from the coaches, especially if I was at the front and they were at the back. My hearing always left me worried about the safety aspect of cycling.u201d
Wayne had visited another hearing clinic several years beforehand to have his hearing tested, but was left feeling let down by the experience and didnu2019t proceed further.
u201cThey were trying to push me into a product, and it felt like they just wanted to extract the most money out of me. As a result, I had built up quite a cynical attitude towards hearing organisations,u201d said Wayne.
It was only after one of his cycling mates had raved about the services at Hear and Say, that Wayne reconsidered investigating options for improving his hearing.
u201cThe whole process of having my hearing tested to getting fitted with hearing aids has been very good. I wasnu2019t pushed into the most expensive hearing aid model. I was actually advised not to go for the dearest hearing aid because I wouldnu2019t get as much benefit out of it for my specific hearing loss. I went with the recommended one, and itu2019s all worked out very well.
u201cIt was meaningful to me that Hear and Say is not-for-profit, and I was putting money into a charity giving back to children with hearing loss. I also appreciated that Hear and Say wasnu2019t tied to any hearing aid u00a0manufacturer, because one thing I doubted about other companies was whether they were receiving a kick-back. Hear and Say was able to offer me the best hearing aid model which actually suited my hearing loss, and not just to drive a profit.u201d